September 2025 Newsletter
- Support for SEND
- Sep 10
- 2 min read
Thank you for your continued trust and support over the past year. We are grateful for every family, school, and partner who has worked with us.
Due to rising business costs and the growing time required for each case, we will be updating our prices effective from 8th September 2025.
Current cases will remain at the previously agreed rate.
Any further work after this date will be charged at the new rates.
Flexible payment plans are available and now managed securely via GoCardless.
Highlights from the Year
Supporting Families Nationwide – working with over 30 Local Authorities.
Refusal to Assess Appeals: 13 cases - 2 were conceded before the hearing and 11 were ordered by the tribunal for the LA to carry out an assessment. 100% success rate. 12 out of the 13 went on to receive EHCP’s
Section I Appeals: 15 cases - 11 conceded before the hearing and parent preference school named, 4 were ordered by tribunal and 3 named parent preference school.
Contents Appeals: 22 cases - 13 conceded before the hearing and all named parent preference school. 8 were ordered by tribunal and 7 named parent preference school.
Second-tier tribunal: Successfully guided a parent (note: we cannot represent at these hearings).
Quick Stats
500+ families supported
30+ Local Authorities
100% Tribunal Success for refusal to assess
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Important Updates
Helen’s Availability: Fridays are now a non-contact day (unless a booking is required).
We aim to get back to all emails and
phone messages within 3 days.
Please call the main phone number or
submit a form on the website for all new DLA and PIP enquiries.
Free 30-minute telephone consultations are now available to book on the website.
Training delivered for Birmingham and Solihull schools.
Supporting Pitter Patter Play with a card machine for payments.
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Business Opening times
Monday - Thursday
9.30am to 5pm
Friday
9.30am to 4pm
Closed on Bank Holidays
Looking Ahead
We are excited to continue growing, learning, and supporting families with
dedication and care. Thank you for being part of our journey.
If you would like to be part of our journey and be a part of our community on the website then please let us know.
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